AboutCentral States Manufacturing, Inc
Central States Manufacturing produces metal roofing and siding for thousands of customers across America. These customers use our material to make a variety of structures, including backyard garages, metal roofs, industrial complexes, and even agricultural buildings. We began production in a small 15,000 square foot plant in Rogers, Arkansas in April 1988, but quickly outgrew the space. Since then, we have expanded our footprint across the USA.
In a market that is flooded with inferior products, we focus on supplying a premium product that will protect for decades. Our steel is engineered with multiple layers of protection to defend against fading, denting, and rusting. When you choose steel for your project, choose Central States, and be confident in the company and the product.
WHAT MAKES US DIFFERENT
It's in our DNA
At Central States, we are employee-owners. This means that our company is owned by an ESOP, and the employees are partners in that ESOP. We practice open-book management to make sure our employees are empowered to make decisions that best serve the customer.
Every year, employees are given stock in the company above and beyond their normal paycheck. It is our way of making sure that our employees are prepared for retirement and long-term financial success. And in the short-term, it gives our company a workforce that is focusing on growing the company profits, because it benefits all of our families.
WHY WE DO IT
Focus on your business
We believe that business should be kept as simple as possible. Life is complicated enough, and we strive to be easy to do business with. As a supplier, we accomplish this by being dependable and accurate. This is reflected in our Hedgehog Concept: Right, On Time, Every Time. This means that we will get you the right product for your job, we will do it accurately with no mistakes, we will deliver it when you need it, and we will be consistent, so you can focus on your business, not on your supplier.
We accomplish this by being process-oriented and focusing on continuous improvement. Each customer credit is ran through our RMA evaluation process to understand the root cause and implement a process to keep it from happening again. We also focus on the numbers. If it’s important to our customers, we track it. On time delivery, order accuracy, missing pieces are just a few examples. This is how we continue to be Right, On Time, Every Time.